Beat return deadlines. Monitor refunds. Know what you're owed.
Be first in line when we launch on Kickstarter
The Problem
Online shopping has scaled past £100 billion in the UK and $1 trillion in the US. The returns market has scaled with it. And the consumer side of that market is almost entirely untouched.
Your entire returns picture at a glance. Active, pending, completed, and anything urgent. All in one place.
How it works
Encrypted, read-only access. We never store your password, and you stay in control.
Orders, returns, refunds, and deadlines. Pulled in and organised without you lifting a finger.
Get notified before deadlines pass and when refunds are due. Money back, where it belongs.
What's inside
Every return, every retailer, in one place. No more dashboard-hopping.
Get notified before return windows close, so you never lose money to missed deadlines.
See exactly where every refund stands. No more wondering if it's coming.
Encrypted, user-controlled, transparent. Your data is yours.
From login to live tracking. Every step of the post-purchase experience, in one place.
The Vision
RTRN starts with returns and refunds, but the bigger picture is becoming the central operating system for everything that happens after you click "buy". Here's what's on the horizon.
Verifying that refunds actually land in your account, automatically matched against the returns you've made.
Return labels and receipts kept in the places you already store everything else.
Estimated refund timelines based on retailer behaviour, so you know what to expect.
One inbox for the back-and-forth with retailers about returns, refunds, and exchanges.
These features are part of our long-term roadmap and are not guaranteed to be included in the initial release. They reflect the direction we're building toward.
From the founder
"For months, my system for tracking returns was a stack of handwritten notes in my car. Order dates, return deadlines, refund amounts I was still chasing, scribbled across the back of receipts and old parking tickets, because there was nowhere better to put them."
"What pushed it over the edge was watching my girlfriend miss return deadline after return deadline. Clothes that didn't fit, items that weren't right. Money quietly lost, again and again, because there was no simple way to keep track. And she's not disorganised. The system is."
"That's when it hit me: if we're both doing this, thousands of other people must be too. Online shopping has evolved. The return experience hasn't. RTRN is what those handwritten notes should have been all along. Automatic, organised, and actually useful."
"I'm building this transparently, and I'd love for you to come along."
Founder, RTRN
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