One dashboard for every online return, refund, and deadline.

Beat return deadlines. Monitor refunds. Know what you're owed.

Be first in line when we launch on Kickstarter

RTRN app showing Returns view with active items, and Orders view with order history across multiple retailers

The Problem

An untracked market worth billions.

Online shopping has scaled past £100 billion in the UK and $1 trillion in the US. The returns market has scaled with it. And the consumer side of that market is almost entirely untouched.

UK
£118.5bn
online retail spend in 2025
16-20% of purchases returned
Adobe; Shopify
US
$1.23tn
online retail spend in 2025
19.3% of purchases returned
US Census Bureau; NRF
Europe
€842bn
online retail spend in 2024
up to 50% in fashion
Ecommerce Europe; EHI
RTRN dashboard showing 2 active returns, £63.00 pending, 24 done, 1 urgent

Your entire returns picture at a glance. Active, pending, completed, and anything urgent. All in one place.

How it works

Three steps. Then you can forget about it.

01 / CONNECT

Link your email, securely.

Encrypted, read-only access. We never store your password, and you stay in control.

02 / TRACK

We detect everything, automatically.

Orders, returns, refunds, and deadlines. Pulled in and organised without you lifting a finger.

03 / RELAX

Never miss a refund again.

Get notified before deadlines pass and when refunds are due. Money back, where it belongs.

Returns list showing active items with status badges Item detail view showing return deadline and remaining days

What's inside

Built for the way you actually shop.

Automatic tracking

Every return, every retailer, in one place. No more dashboard-hopping.

Deadline alerts

Get notified before return windows close, so you never lose money to missed deadlines.

Refund visibility

See exactly where every refund stands. No more wondering if it's coming.

Privacy-first

Encrypted, user-controlled, transparent. Your data is yours.

RTRN app screens showing sign-in, return details, and the returns list across multiple devices

From login to live tracking. Every step of the post-purchase experience, in one place.

The Vision

Where we're heading next.

RTRN starts with returns and refunds, but the bigger picture is becoming the central operating system for everything that happens after you click "buy". Here's what's on the horizon.

Bank reconciliation

Verifying that refunds actually land in your account, automatically matched against the returns you've made.

Digital wallet integration

Return labels and receipts kept in the places you already store everything else.

Refund prediction

Estimated refund timelines based on retailer behaviour, so you know what to expect.

Retailer communication hub

One inbox for the back-and-forth with retailers about returns, refunds, and exchanges.

These features are part of our long-term roadmap and are not guaranteed to be included in the initial release. They reflect the direction we're building toward.

From the founder

Handwritten notes on InPost and Royal Mail receipts in a car centre console

"For months, my system for tracking returns was a stack of handwritten notes in my car. Order dates, return deadlines, refund amounts I was still chasing, scribbled across the back of receipts and old parking tickets, because there was nowhere better to put them."

"What pushed it over the edge was watching my girlfriend miss return deadline after return deadline. Clothes that didn't fit, items that weren't right. Money quietly lost, again and again, because there was no simple way to keep track. And she's not disorganised. The system is."

"That's when it hit me: if we're both doing this, thousands of other people must be too. Online shopping has evolved. The return experience hasn't. RTRN is what those handwritten notes should have been all along. Automatic, organised, and actually useful."

"I'm building this transparently, and I'd love for you to come along."

Founder, RTRN

Smarter Returns. Faster Refunds.

Join the early access list. Be first when we launch on Kickstarter.

No spam. Just launch updates.